FullaBella's Journal

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22 May 2020

21 May 2020

Sharing this because I know I'm not the only person who uses Instacart for grocery delivery:

Am I the last person to learn that along with the fees per order & monthly / annual fees there is a 'hidden' charge by Instacart in that the individual items are charged higher than in the store?

I've been using IC over a year and a week ago had the first (or so I discovered) over charge (was charged for Six 6-pk cokes instead of the One 6-pk ordered & received. It was a fluke that I even caught it.

But - because of that - I compared the actual store receipt (which, I've NEVER been given before by the delivery person) to an order I received yesterday.

When I noticed the difference (the receipt was nearly $10 less than the subtotal on my account before the delivery fee & tip) I phoned IC.

The customer service rep said it's a price the store sets.

I don't get it. The store didn't get the money - they did (IC).

So I'm sure that this has gone on ever since I started using IC ... but it felt like trickery. It's not setting well. I'd rather see the variance in the actual FEE than the weird over pricing per item.

Anyway - it's food related. So I'm sharing this FYI.

21 May 2020

20 May 2020

20 May 2020



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